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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of T Watford

T Watford

January 31, 2025

5  out of  5
rating by T Watford
"We have worked together with Jay Killen and his team for State Farm since 2009. They are always responsive, consultative, and a great resource for us as we work to optimize our insurance requirements."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor since 2009!"
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Tony Childers

January 23, 2025

5  out of  5
rating by Tony Childers
"They are absolutely great to deal with. Go above and beyond anything that I have ever experienced. Give insurance companies a good reputation."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Rebecca Boyce

January 7, 2025

5  out of  5
rating by Rebecca Boyce
"We needed to add a new vehicle to our policy. Tracy & Casey made the process seamless. We highly recommend Jay Killen's State Farm Agency. Jay, you are blessed to have these two on your team. Thank you for always being there for us! The Boyce Family"
We responded:
"Thank you so much for the review and the kind words about Tracey and Casey. You're absolutely right, I'm blessed to have them as part of the Agency team. We're grateful to have you as clients and appreciate your loyalty. "
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Donna Davidson

January 2, 2025

5  out of  5
rating by Donna Davidson
"Jay Killen -State Farm in Lake Wylie, SC has proven to be the Insurance Agency that cares for their Insured. Everyone I have talked to ( Jay, Tracey, Janet among others) is knowledgeable, professional, caring and patient—no question goes unanswered. Their response time to messages also rates 5+. I am pleased and comfortable with my auto and renters coverage and rates (but hope I do not have occasion to file any claim for either! ) Let your Insurance search begin and end with Jay Killen-State Farm in Lake Wylie, SC for the best results."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Denise Flasco

November 27, 2024

5  out of  5
rating by Denise Flasco
"I switched to State Farm- Jay Killen- about 6 months ago and I couldn't be more pleased. I should have done this years ago. It is so nice to have the office right down the road. Janet has been super-helpful from writing new policies, upgrading existing policies, and helping me with a windshield claim. Janet has been efficient and communicates clearly in order to get business done. If you are considering switching over, I high recommend Jay Killen State Farm in Lake Wylie."
We responded:
"We’re thankful for your rating and review. Janet does an amazing job and I appreciate you mentioning how helpful she's been. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Kathern Bebout

November 21, 2024

5  out of  5
rating by Kathern Bebout
"Jay and his staff are great to work with. Always kind when I call in and quick to get me connected to the right person for what I need!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Abbie Campbell

November 21, 2024

5  out of  5
rating by Abbie Campbell
"Anytime I call i get the answers I need. The ladies in the office are always nice and sweet."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Kimberly Klonowski

November 12, 2024

5  out of  5
rating by Kimberly Klonowski
"The staff is amazing and helpful anytime I call. I love that they are local and have been part of our community for years."
We responded:
"We’re grateful for your positive feedback! Thank you for being a long-time State Farm client. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Stephanie Treadway

November 8, 2024

5  out of  5
rating by Stephanie Treadway
"State Farm has exceeded our insurance needs tremendously. From the quick call back and friendly service Janet is always fast and Available to help at any time. The prices for my bundle packages is the cheapest I have found . Thanks, State Farm !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Keenan Dunn

November 1, 2024

5  out of  5
rating by Keenan Dunn
"Janet was awesome… She was super helpful and efficient in helping us get our new insurance setup for a vehicle purchase. Love working with this group!"
We responded:
"Thanks Keenan! We really appreciate the rating and review. Happy to hear Janet took care of everything for the new vehicle."
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terry hackathorn

October 22, 2024

5  out of  5
rating by terry hackathorn
"Every time I called Tracey listen and helped me with the problem."
We responded:
"Thank you so much for the rating and review - also for mentioning Tracey by name. She' s been with us at Jay Killen - State Farm Insurance Agent for four years and is excellent at solving problems. Thank you for choosing State Farm Insurance and our Agency."
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Tom Shuda

October 17, 2024

5  out of  5
rating by Tom Shuda
"Shoutout to Casey McCarter at JKI. I typically go through a half dozen or more vehicles a year and always needing to cancel one , add another , etc. she is always a phone call or email away and takes care of our needs 100 % of the time. I’m scared she is gonna quit taking my calls at some point ! Please don’t … Awesome person and thank you so much for taking such good care of my family with our insurance needs ! Tom Shuda"
We responded:
"Thank you for the kind words about Casey. She does an amazing job every day and it's certainly nice to get positive feedback from long time State Farm customers like you."
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Angie Shuda

October 16, 2024

5  out of  5
rating by Angie Shuda
"Thank You to Casey McCarter for always taking care of all our insurance needs. Casey is always quick to respond to our emails as well as resolving what ever the issue may be. Jay Killen you are lucky to have her working for you at State Farm Insurance!"
We responded:
"You are absolutely right! I am very lucky to have Casey! We've really got a great team taking care of clients and I'm grateful for all they do representing the Agency and State Farm. Thank you for taking a moment to leave a rating and review. "
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TG Daniels

August 16, 2024

5  out of  5
rating by TG Daniels
"Great people to work with!!"
We responded:
"Thank you for the review and rating. We really appreciate your feedback. "
Profile photo of Ben E. Thompson Jr.

Ben E. Thompson Jr.

March 8, 2024

4  out of  5
rating by Ben E. Thompson Jr.
"Have had insured multiple cars, trucks, and a boat with Jay Killen's State Farm for at least 15 hrs mabe more! And don't have one thing to complain about! The people in the office are always there to help! And highly recommend!!!"
We responded:
"Ben, thank you for the rating and review. We appreciate your business and your loyalty. "
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Aaron Luce

January 8, 2024

5  out of  5
rating by Aaron Luce
"I have always felt with Casey , and have never had an issue. Everyone is nice and helpful . Great people"
We responded:
"Aaron, thank you for the rating and review. I really appreciate your comments and I'm sure Casey will too! "
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Kim Coburn

January 4, 2024

5  out of  5
rating by Kim Coburn
"The ladies are always eager to help. Been under State Farm Insurance here for 24 years"
We responded:
"Kim, thank you for the rating and the kind words about our team. I really appreciate your loyalty. You've been with us since we opened in 1999! "
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Thomas McNamara

October 13, 2023

5  out of  5
rating by Thomas McNamara
"Janet Denney did an excellent job explaining the quote to us!"
We responded:
"Thomas for thank for the rating and review. I really appreciate you acknowledging Janet and the way she helped you. "
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Donya Beasley

August 11, 2023

5  out of  5
rating by Donya Beasley
"Janet was thorough in her explanation of my coverages, discounts, and bills. We even got better coverage for less than our current rate from another company. Thank you, I look forward to never having to call State Farm, but feel like I will be heard if I need service."
We responded:
"Hi Donya, thank you for taking the time to provide a rating and review. I also appreciate the kind words about your experience with Janet. And, yes, hopefully you don't need us but we're here if you do!"
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Stacie Miele

January 18, 2023

5  out of  5
rating by Stacie Miele
"So happy with the great customer service, made switching from my prior insurance company so simple and easy. Great rates and service, can't beat it!!"
We responded:
"Thank you Stacie! We really appreciate you taking the time to provide a rating and review."
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Jennifer J

October 14, 2022

5  out of  5
rating by Jennifer J
"Been with this State Farm office for over 20 years! They do a fantastic job! All State Farms offices are NOT created equal! This office returns phone calls and emails and are extremely knowledgeable and efficient! The customer service is exemplary! A special thanks to Casey McCarter for being such a great account representative!"
We responded:
"Thanks for the review Jennifer. I appreciate your loyalty to State Farm and my Agency. Hope all is well with you guys."
Profile photo of JT KiIlen V

JT KiIlen V

July 11, 2022

5  out of  5
rating by JT KiIlen V
"Jay killen is the man!"
We responded:
"Funny, thanks JT!"
Profile photo of Theresa Rakitsky

Theresa Rakitsky

March 24, 2022

5  out of  5
rating by Theresa Rakitsky
"Great insurance agent, have been with him since the year 2006, have been very satisfied"
We responded:
"Thank you for the review and rating Theresa! We really appreciate having you as our customer!"
Profile photo of Jake Kea

Jake Kea

February 11, 2022

5  out of  5
rating by Jake Kea
"Jay is a knowledgeable and helpful agent. Highly recommend him and his office!"
We responded:
"Thanks Jake!"
Profile photo of Scott Logue

Scott Logue

December 10, 2021

5  out of  5
rating by Scott Logue
"Have been a client for years and will continue. Excellent service!"
We responded:
"Scott, thank you for the review and rating. We really appreciate your business and loyalty."